This Privacy Policy explains how ADCIEN (“we”, “us”, or “our”) collects, uses, discloses, and manages personal information when you access or use www.adcien.in.
By visiting the Website or using our products and services, you agree to the terms of this Privacy Policy. Please review this policy carefully.
Scope of Information
Personal information under this Policy may include sensitive personal data as defined under applicable laws, including but not limited to:
- Passwords
- Addresses, phone numbers, and email addresses
- Information provided to enable services
- Information processed or stored by ADCIEN
- Any additional information voluntarily shared to enhance your shopping experience
We do not store any payment card or banking information. All payments are securely processed via Razorpay.
Controller of Personal Information
Any personal information collected through this Website is stored and controlled by ADCIEN.
Purpose of Data Collection
We use your personal information for the following purposes:
- Order processing and service delivery
- Payment processing
- Promotions, contests, and offers
- Fraud prevention and security monitoring
- Marketing and communication
- Customer support and feedback analysis
- Market research and service improvement
- Profile creation to personalize your experience
- Data anonymization and analytics
Consent to Contact
By providing your contact number, you consent to receiving calls and/or SMS from ADCIEN regarding orders, services, or promotional offers, even if your number is registered under DND.
Information Collected
Information You Provide: Information entered on the Website or shared directly with us.
Automatic Information: Information collected through cookies, device identifiers, browser data, and location services.
Email Communication: We may receive confirmation when you open emails. You may unsubscribe at any time.
Information from Other Sources: We may collect information from affiliates, service providers, or legal authorities as required by law.
Customer data may also be shared with platforms like Facebook for relevant advertising and experience optimization.
Cookies
- Cookies help recognize your browser and personalize content
- They enable cart functionality and login convenience
- You may disable cookies, but some features may not function properly
- Third-party cookies may be used for analytics and marketing
Disclosure of Information
- We do not sell or rent customer information
- Information may be shared with affiliates and service providers
- Data may be disclosed to legal or government authorities when required
- In case of merger or acquisition, customer information may be transferred
Data Security
We use SSL encryption and maintain safeguards compliant with IS/ISO/IEC 27001 standards to protect your data.
You are responsible for maintaining the confidentiality of your account credentials.
Children’s Privacy
Our Website is intended for users above 18 years of age. Minors must use the Website under parental or guardian supervision.
Third-Party Links
The Website may contain links to third-party websites. ADCIEN is not responsible for their privacy practices.
Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page and are effective immediately.
Right to Be Forgotten
You may request deletion of your personal data by contacting us at info@adcien.in.