Your cart is empty
You may check out all the available products and buy some in the shop
Return to shopPrivacy Policy
Privacy Policy
This Privacy Policy explains how ADCIEN (“we”, “us”, or “our”) collects, uses, discloses, and manages personal information when you access or use www.adcien.in.
By visiting the Website or using our products and services, you agree to the terms of this Privacy Policy. Please review this policy carefully.
Scope of Information
Personal information under this Policy may include sensitive personal data as defined under applicable laws, including but not limited to:
- Passwords
- Addresses, phone numbers, and email addresses
- Information provided to enable services
- Information processed or stored by ADCIEN
- Any additional information voluntarily shared to enhance your shopping experience
We do not store any payment card or banking information. All payments are securely processed via Razorpay.
Controller of Personal Information
Any personal information collected through this Website is stored and controlled by ADCIEN.
Purpose of Data Collection
We use your personal information for the following purposes:
- Order processing and service delivery
- Payment processing
- Promotions, contests, and offers
- Fraud prevention and security monitoring
- Marketing and communication
- Customer support and feedback analysis
- Market research and service improvement
- Profile creation to personalize your experience
- Data anonymization and analytics
Consent to Contact
By providing your contact number, you consent to receiving calls and/or SMS from ADCIEN regarding orders, services, or promotional offers, even if your number is registered under DND.
Information Collected
Information You Provide: Information entered on the Website or shared directly with us.
Automatic Information: Information collected through cookies, device identifiers, browser data, and location services.
Email Communication: We may receive confirmation when you open emails. You may unsubscribe at any time.
Information from Other Sources: We may collect information from affiliates, service providers, or legal authorities as required by law.
Customer data may also be shared with platforms like Facebook for relevant advertising and experience optimization.
Cookies
- Cookies help recognize your browser and personalize content
- They enable cart functionality and login convenience
- You may disable cookies, but some features may not function properly
- Third-party cookies may be used for analytics and marketing
Disclosure of Information
- We do not sell or rent customer information
- Information may be shared with affiliates and service providers
- Data may be disclosed to legal or government authorities when required
- In case of merger or acquisition, customer information may be transferred
Data Security
We use SSL encryption and maintain safeguards compliant with IS/ISO/IEC 27001 standards to protect your data.
You are responsible for maintaining the confidentiality of your account credentials.
Children’s Privacy
Our Website is intended for users above 18 years of age. Minors must use the Website under parental or guardian supervision.
Third-Party Links
The Website may contain links to third-party websites. ADCIEN is not responsible for their privacy practices.
Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page and are effective immediately.
Right to Be Forgotten
You may request deletion of your personal data by contacting us at info@adcien.in.
If you have any privacy-related concerns or grievances, please contact us with a detailed description, and we will make reasonable efforts to resolve them.
Terms and Conditions
Welcome to Adcien. These Terms and Conditions govern your use of our website, located at adcien.in, and the purchase of any products from our store. By accessing this website and placing an order, you accept these terms in full.
1. General Overview
This website is operated by Adcien. Throughout the site, the terms “we”, “us” and “our” refer to Adcien. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
2. Products and Accuracy
-
Product Disclaimer: All product images are enhanced during post-production. Actual product colors may vary slightly due to lighting conditions, photography, or your device’s screen resolution.
-
Pricing: We reserve the right to modify prices or discontinue products at any time without prior notice.
3. Payment Methods
We provide a variety of secure payment options for your convenience. By placing an order, you agree to pay through the following accepted methods:
-
UPI (Google Pay, PhonePe, Paytm, etc.)
-
Credit/Debit Cards (Visa, Mastercard, RuPay, etc.)
-
Wallets
-
Netbanking
All payments must be cleared before the dispatch of goods.
4. Shipping and Cancellations
-
Cancellations: Orders cannot be canceled once they have been shipped. You may cancel an order before dispatch via the “My Account” section or by contacting support.
-
Pre-Orders: Cancellations for pre-orders are only allowed within 24 hours of placing the order.
-
Delivery Refusal: If a delivery is refused at the doorstep, it will be treated as a return and processed according to our return policy.
5. Returns and Refunds
Your purchases are subject to our Return, Refund and Cancellation Policy. Key points include:
-
Return requests must be made within 7 days of delivery.
-
Quality or quantity issues must be reported within 24 hours of delivery.
-
A logistics fee of ₹100 will be deducted from the refund amount.
-
Products purchased during sales or promotional offers are Final Sale and not eligible for return or refund.
-
Refunds for approved returns will be credited to the original payment method within 3–5 business days.
6. User Conduct and Restrictions
You agree not to use the website for any unlawful purpose, to transmit any malicious code, or to infringe upon the intellectual property rights of Adcien or others.
7. Limitation of Liability
Adcien shall not be held liable for any damage caused to the product due to customer misuse, handling, or negligence. We are not responsible for any indirect or consequential loss resulting from the use of our products.
8. Governing Law
These terms are governed by and construed in accordance with the laws of India. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts in Chhatarpur, Madhya Pradesh.
Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
-
Email: info@adcien.in
-
Phone: +91 7400961017
-
Address: Baudh Bihar Colony, Ward No. 2, Chhatarpur, Madhya Pradesh, 471001