Privacy Policy

This Privacy Policy explains how ADCIEN (“we”, “us”, or “our”) collects, uses, discloses, and manages personal information when you access or use www.adcien.in.

By visiting the Website or using our products and services, you agree to the terms of this Privacy Policy. Please review this policy carefully.

Scope of Information

Personal information under this Policy may include sensitive personal data as defined under applicable laws, including but not limited to:

Passwords
Addresses, phone numbers, and email addresses
Information provided to enable services
Information processed or stored by ADCIEN
Any additional information voluntarily shared to enhance your shopping experience

We do not store any payment card or banking information. All payments are securely processed via Razorpay.

Controller of Personal Information

Any personal information collected through this Website is stored and controlled by ADCIEN.

Purpose of Data Collection

We use your personal information for the following purposes:

Order processing and service delivery
Payment processing
Promotions, contests, and offers
Fraud prevention and security monitoring
Marketing and communication
Customer support and feedback analysis
Market research and service improvement
Profile creation to personalize your experience
Data anonymization and analytics

Consent to Contact

By providing your contact number, you consent to receiving calls and/or SMS from ADCIEN regarding orders, services, or promotional offers, even if your number is registered under DND.

Information Collected

Information You Provide: Information entered on the Website or shared directly with us.

Automatic Information: Information collected through cookies, device identifiers, browser data, and location services.

Email Communication: We may receive confirmation when you open emails. You may unsubscribe at any time.

Information from Other Sources: We may collect information from affiliates, service providers, or legal authorities as required by law.

Customer data may also be shared with platforms like Facebook for relevant advertising and experience optimization.

Cookies

Cookies help recognize your browser and personalize content
They enable cart functionality and login convenience
You may disable cookies, but some features may not function properly
Third-party cookies may be used for analytics and marketing

Disclosure of Information

We do not sell or rent customer information
Information may be shared with affiliates and service providers
Data may be disclosed to legal or government authorities when required
In case of merger or acquisition, customer information may be transferred

Data Security

We use SSL encryption and maintain safeguards compliant with IS/ISO/IEC 27001 standards to protect your data.

You are responsible for maintaining the confidentiality of your account credentials.

Children’s Privacy

Our Website is intended for users above 18 years of age. Minors must use the Website under parental or guardian supervision.

Third-Party Links

The Website may contain links to third-party websites. ADCIEN is not responsible for their privacy practices.

Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page and are effective immediately.

Right to Be Forgotten

You may request deletion of your personal data by contacting us at info@adcien.in.

If you have any privacy-related concerns or grievances, please contact us with a detailed description, and we will make reasonable efforts to resolve them.